AWS have confirmed that the issue is resolved. All of our services should be fully operational
Posted Oct 21, 2025 - 09:25 UTC
Monitoring
We are monitoring the AWS health status page as most of our services are back to normal.
Posted Oct 20, 2025 - 12:37 UTC
Identified
We’re currently experiencing an issue affecting our SMS service due to an ongoing AWS outage impacting one of our core systems. As a result, outbound SMS messages may be delayed or temporarily unavailable.
Please note that all pending SMS messages will be automatically processed and delivered once the service is stable — no action is required on your part.
Our technical team is closely monitoring AWS status updates and will restore full SMS functionality as soon as possible. We’ll provide a further update once normal operations have resumed. Please continue to use the system as normal and all SMS will be processed once the service is stable.