All Systems Operational
Uptime over the past 90 days. View historical uptime.
Portal
Operational
90 days ago
99.98
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 5, 2026
No incidents reported today.
Jun 4, 2026
No incidents reported.
Jun 3, 2026
No incidents reported.
Jun 2, 2026
No incidents reported.
Jun 1, 2026
Resolved -
This incident has been resolved.
Jun 1, 14:06 UTC
Jun 1, 14:06 UTC
Update -
We are continuing to monitor for any further issues.
Jun 1, 11:35 UTC
Jun 1, 11:35 UTC
Update -
**Image Count Update**
We are pleased to confirm that the image count issue has now been fully resolved.
The previously deployed fix addressed all new cases and image uploads, and we have now completed the backfill of historical data. Image counts should therefore be displaying correctly across all cases.
We will continue to monitor the platform closely to ensure everything remains stable before formally closing the incident.
Thank you for your patience and understanding throughout this process.
Jun 1, 11:34 UTC
We are pleased to confirm that the image count issue has now been fully resolved.
The previously deployed fix addressed all new cases and image uploads, and we have now completed the backfill of historical data. Image counts should therefore be displaying correctly across all cases.
We will continue to monitor the platform closely to ensure everything remains stable before formally closing the incident.
Thank you for your patience and understanding throughout this process.
Jun 1, 11:34 UTC
Update -
**Image Count Update**
A fix has now been deployed which resolves the image count issue for all new cases and for any existing cases where new images are subsequently added.
We are currently working on backfilling the historical data to ensure image counts are correctly reflected across all existing cases. This work is ongoing and does not affect the underlying images or associated data, all of which remain fully accessible.
We will provide a further update once the historical backfill has been completed.
Jun 1, 09:55 UTC
A fix has now been deployed which resolves the image count issue for all new cases and for any existing cases where new images are subsequently added.
We are currently working on backfilling the historical data to ensure image counts are correctly reflected across all existing cases. This work is ongoing and does not affect the underlying images or associated data, all of which remain fully accessible.
We will provide a further update once the historical backfill has been completed.
Jun 1, 09:55 UTC
Monitoring -
Following the issues experienced on Friday, we are pleased to confirm that all core services are operating normally and all data is present and accessible.
We are aware of a remaining issue whereby image counts displayed in certain areas of the user interface may not accurately reflect the actual number of images associated with a case. This is a UI display issue only and does not affect the underlying data, images, or any API functionality. All APIs continue to operate normally and are unaffected.
The cause has been identified and a fix is currently being deployed. We will provide a further update once this has been completed.
Thank you for your patience and continued support.
Jun 1, 08:38 UTC
We are aware of a remaining issue whereby image counts displayed in certain areas of the user interface may not accurately reflect the actual number of images associated with a case. This is a UI display issue only and does not affect the underlying data, images, or any API functionality. All APIs continue to operate normally and are unaffected.
The cause has been identified and a fix is currently being deployed. We will provide a further update once this has been completed.
Thank you for your patience and continued support.
Jun 1, 08:38 UTC
May 31, 2026
No incidents reported.
May 30, 2026
No incidents reported.
May 29, 2026
Resolved -
This incident has been resolved.
May 29, 11:45 UTC
May 29, 11:45 UTC
Monitoring -
The issue affecting image loading within the JDK platform has now been resolved.
Following the deployment of a fix and a period of monitoring, services have returned to normal operation. We will continue to monitor the platform to ensure ongoing stability.
We apologise for any inconvenience caused and would like to thank all users for their patience and understanding while we worked to resolve the issue.
May 29, 11:12 UTC
Following the deployment of a fix and a period of monitoring, services have returned to normal operation. We will continue to monitor the platform to ensure ongoing stability.
We apologise for any inconvenience caused and would like to thank all users for their patience and understanding while we worked to resolve the issue.
May 29, 11:12 UTC
Identified -
We have identified the cause of the image loading issue and have deployed a fix to the affected systems.
The changes are currently being applied, and service is beginning to recover. We are continuing to monitor the platform closely while the fix is rolled out and normal service is restored.
We apologise for any inconvenience caused and thank you for your patience while we work to fully resolve the issue.
May 29, 11:06 UTC
The changes are currently being applied, and service is beginning to recover. We are continuing to monitor the platform closely while the fix is rolled out and normal service is restored.
We apologise for any inconvenience caused and thank you for your patience while we work to fully resolve the issue.
May 29, 11:06 UTC
Investigating -
We are currently investigating an issue that may be affecting image loading across parts of the JDK platform.
Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available.
Thank you for your patience and understanding.
May 29, 10:43 UTC
Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available.
Thank you for your patience and understanding.
May 29, 10:43 UTC
Resolved -
This incident has been resolved.
May 29, 11:44 UTC
May 29, 11:44 UTC
Monitoring -
The issue affecting diagnostic scan processing and retrieval within the JDK platform has now been resolved.
Following the deployment of a fix and a period of monitoring, diagnostic scan services have returned to normal operation. We will continue to monitor the platform to ensure ongoing stability.
We apologise for any inconvenience caused and thank you for your patience and understanding while we worked to resolve the issue.
May 29, 11:29 UTC
Following the deployment of a fix and a period of monitoring, diagnostic scan services have returned to normal operation. We will continue to monitor the platform to ensure ongoing stability.
We apologise for any inconvenience caused and thank you for your patience and understanding while we worked to resolve the issue.
May 29, 11:29 UTC
Identified -
We have identified the cause of the issue affecting diagnostic scan processing and retrieval within the JDK platform.
A fix has been developed and is currently being deployed. Our team is closely monitoring the rollout and expects service to begin returning to normal shortly.
We apologise for any inconvenience caused and appreciate your patience while we work to fully restore service.
May 29, 11:22 UTC
A fix has been developed and is currently being deployed. Our team is closely monitoring the rollout and expects service to begin returning to normal shortly.
We apologise for any inconvenience caused and appreciate your patience while we work to fully restore service.
May 29, 11:22 UTC
Update -
We are continuing to investigate this issue.
May 29, 11:12 UTC
May 29, 11:12 UTC
Update -
We have identified the cause of the image loading issue and have deployed a fix to the affected systems.
The changes are currently being applied, and service is beginning to recover. We are continuing to monitor the platform closely while the fix is rolled out and normal service is restored.
We apologise for any inconvenience caused and thank you for your patience while we work to fully resolve the issue.
May 29, 11:03 UTC
The changes are currently being applied, and service is beginning to recover. We are continuing to monitor the platform closely while the fix is rolled out and normal service is restored.
We apologise for any inconvenience caused and thank you for your patience while we work to fully resolve the issue.
May 29, 11:03 UTC
Investigating -
We are currently investigating an issue that may be affecting the processing and retrieval of diagnostic scans within the JDK platform.
Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available.
Thank you for your patience and understanding.
May 29, 11:00 UTC
Our team is actively working to identify the cause and restore normal service as quickly as possible. We will provide further updates as soon as more information becomes available.
Thank you for your patience and understanding.
May 29, 11:00 UTC
May 28, 2026
No incidents reported.
May 27, 2026
No incidents reported.
May 26, 2026
No incidents reported.
May 25, 2026
No incidents reported.
May 24, 2026
No incidents reported.
May 23, 2026
No incidents reported.
May 22, 2026
No incidents reported.