Audatex Connectivity Issue

Incident Report for JDK Technology - Status Page

Resolved

Resolved

The intermittent issues affecting Audatex image exports have now been resolved and the service is operating normally.

Some users may need to re-sync their Audatex credentials. If you experience any further issues exporting images, please go to:

Settings → Application Links → Solera Audatex → Edit → Test

Clicking Test will re-sync your credentials.

If you continue to experience any issues after completing the above steps, please contact our support team.

Kind regards
JDK Technology

Posted Sep 21, 2026 - 12:36 UTC

Investigating

We seem to be experiencing intermittent Audatex issues when exporting images. We are monitoring closely. If you are experiencing issues please reply to this email and we can investigate.

Kind Regards

Posted Sep 21, 2026 - 08:46 UTC

This incident affected: Portal and API.